Who we are
Our website address is: https://wiremetech.co.za .This website is owned and operated by Wiremetech (Pty) Ltd, reg no : 2023/557732/07. We are a registered company with the CIPC and based in Cape Town, South Africa.
We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. Any personal data we collect is used primarily to process and fulfill your orders — for example, sharing your delivery details with trusted courier partners — and to gather anonymized statistics that help us improve our products, services, and overall customer experience.
Wiremetech (Pty) Ltd will never, under any circumstances, sell, rent, or trade your personal data to any third party. All information is processed in accordance with applicable South African data protection laws, and we take appropriate technical and organizational measures to safeguard it against unauthorized access, loss, or misuse.
Comments
When visitors leave comments on our site, we collect the information entered into the comments form, along with the visitor’s IP address and browser user agent string. This information helps us detect and prevent spam, fraudulent activity, or misuse of our platform.
We may also generate an anonymized string (hash) from your email address, which can be sent to the Gravatar service to check if you are using it. The Gravatar service’s privacy policy can be found here: https://automattic.com/privacy/.
Once your comment is approved, your chosen profile picture (if available through Gravatar or uploaded directly) and your display name will be visible to the public alongside your comment. Please note that any personal information you choose to share in your comment is visible to other visitors and may be read, collected, or used by them.
Cookies
If you leave a comment on our site, you may choose to save your name, email address, and website in cookies. This is for your convenience so that you do not need to re-enter your details when leaving another comment. These cookies will remain active for one year.
If you visit our login page, we will set a temporary cookie to check whether your browser accepts cookies. This cookie contains no personal data and is deleted when you close your browser.
When you log in, we will set up several cookies to store your login information and screen display preferences. Login cookies last for two days, and screen options cookies last for one year. If you select “Remember Me,” your login will persist for two weeks. When you log out, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be stored in your browser. This cookie contains no personal data and simply records the post ID of the article you edited. It expires after one day.
Embedded content from other websites
Articles on this site may include embedded content (such as videos, images, or articles). Viewing this embedded content is similar to visiting the original website directly.
These external websites may collect information about you, use cookies, include third-party tracking tools, and monitor how you interact with the embedded content — for example, tracking your interaction if you have an account with them and are logged in.
Who we share your data with
We only share your personal information when it’s necessary to provide our services, comply with legal requirements, or improve your shopping experience. We never sell your information to third parties for marketing purposes.
For example:
Legal Obligations:
We may share your information if required by law, court order, or in connection with the prevention or investigation of suspected fraudulent or illegal activity.
Order Fulfilment:
To process and deliver your purchases, we share relevant order details (such as your name, delivery address, and contact number) with trusted third-party couriers and delivery partners. This is required so they can arrange and complete the delivery of your order.
Payment Processing:
When you make a payment, your payment details are securely transmitted to our payment gateway provider for processing. We do not store your full payment card details on our servers.
Account Services:
If you request a password reset, your IP address will be included in the reset email for security and verification purposes.
Technical and Service Providers:
We may use third-party hosting, analytics, or support tools that process data on our behalf, strictly for the purposes of maintaining and improving our services. These providers are bound by confidentiality agreements and cannot use your information for unrelated purposes.
How long we retain your data
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.
For example, if you leave a comment on our website, the comment and its metadata are stored indefinitely to allow us to recognize and automatically approve follow-up comments instead of holding them for moderation.
For registered users, we store the personal information provided in their user profiles for as long as the account remains active. Users may request to view, update, or delete their personal information at any time by contacting us, except for usernames, which cannot be altered. Website administrators have access to user profiles and may view or edit the information as required for site management.
Transactional and order details may be retained for accounting, tax, and legal compliance purposes, even after a user account is deleted.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your Comment data is sent:
Visitor comments may be checked through an external automated spam detection service.
Should you have any queries related to this page, please contact us via email to info@wiremetech.co.za.